Communication is one of the vital functions of any given organization. As a leader, it is important that you are able to effectively communicate and understand the ways in which your subordinates communicate. Communication, when used correctly, can persuade, influence, and affect others in a way that can greatly impact an organization.
In my business communication class, we start with the basic concepts of communications. We talk through different communication models to learn about the different ways in which humans communicate with each other. We also talk about the different communication styles.
There are a couple of communication styles that leaders are encouraged to use. Generally speaking, leaders who are assertive with their communication style are more effective. One reason that assertive communication is better for leaders is because it will give your subordinates a better understanding of what is expected of them. Additionally, assertive communication can provide effective criticism and appropriate feedback.
There are also communication skills that effective leaders should possess. Leaders that have skills in listening, motivation, directing, teaching, coaching, and advising can bring a lot to the table for a variety of reasons. All of the above are important communication skills that leaders should master to effectively motivate and understand their workforce.
I won’t explain each skill, but one that you don’t always associate with communicating is listening. One of the worst things a leader can do is fail to listen to his or her employees, stakeholders, and audiences. Taking time to listen to key stakeholders can give leaders important information that can help the leader make more fully thought-out decisions. Listening also helps you better understand the people around you. When given the opportunity to be heard, your employees can provide insight and solutions that you might never have thought of on your own.
Communication is one of the most powerful resources for leaders when it is correctly and adequately used. It is something that you will have to do regardless of your proficiency level. It serves you well to develop your communication skills. If you cannot communicate properly, you can find yourself in compromising situations. Learning to communicate gives you control of the situation and puts you in the driver’s seat. Give yourself that gift and start working on your communication today.
- Bria